- All sales are final. No returns or exchanges. (Please refer to our Return & Refund Policy)
- Facebook Lives and Website Purchases: All orders will be weighted and shipping fee will be based on standard USPS fees. Additional shipping and handling charges may apply to footwear.
- Local Pick Ups can pick up their orders on the next business day after your order is placed. We will contact you when your order is ready for pick up. All Local Pick Ups take place in the Longwood, FL area. Please pick up your orders within 3 business days.
- We cannot make any changes to your order after shipping labels have been printed.
- Orders will be processed and shipped within 2-5 business days.
- Shipping fees are not refundable or eligible for store credit.
- If a payment is not made immediately after a Facebook Live order and/or the individual fails to communicate with the store, the items will be placed back for sale and the individual banned from purchasing in further lives.
- We reserve the right to refuse service to anyone for any reason at any time.
Need help?
Contact us at sales@sevenheavenboutique.com for questions.